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Policy

line Rooms & reservation
What time is check-in and check-out?

Check-in is from 2:00 PM, and check-out is until 12:00 AM. Early check-in or late check-out is available upon request and subject to availability

Is breakfast included in the room rate?

Breakfast is included in the room rate according to the standard inclusions of each room category.

Can I cancel or change my booking?

Cancellations or booking changes made 7 days or more before check-in on regular days, 14 days during peak season, and 21 days during holidays will be accepted with a full refund.

line Payment and Cancellation
Will my credit card be charged prior to my arrival at the hotel?

The full reservation amount will be charged to your credit card at the time of booking, prior to your arrival.

line Additional Questions
Can I check in early or late?

Early check-in and late check-out are subject to availability and may incur additional charges in accordance with the hotel’s polic

Where do I send questions and comments about this website?

For any questions or comments regarding our website, please contact us at dosm@glamournhatrang.vn.

How can I contact Guest Care Support?

For Guest Care Support, please contact us at +84 258 3 552 666.